1. Information We Collect
When you use our website or services, we may collect the following information:
- Name, email address, phone number, and business name (when you fill out a form)
- Website usage data (pages visited, time on site, referral source)
- Device and browser information
- IP address and approximate location
2. How We Use Your Information
We use your information to:
- Respond to your enquiries and provide our services
- Send you relevant information about AI automation (only if you opt in)
- Improve our website and services
- Comply with legal obligations
3. Data Sharing
We do not sell your personal information. We may share data with trusted service providers (e.g., email platforms, CRM systems) who help us deliver our services, but only under strict data protection agreements.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
5. Your Rights
Under the Australian Privacy Act 1988, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications at any time
6. Cookies
We use cookies and similar technologies to improve your browsing experience and analyse website traffic. You can control cookies through your browser settings.
7. Contact Us
If you have questions about this privacy policy or your personal data, contact us at:
- Email: hello@brightwaterdigital.com.au
- Address: Lake Macquarie, NSW, Australia